Graduate pass Jobs in Chennai 100% Free Lifion – Product Support Specialist 2020

Graduate pass Jobs in Chennai 100% Free Lifion – Product Support Specialist 2020


Graduate pass Jobs in Chennai 100% Free Lifion – Product Support Specialist 2020.Jobs in Chennai Graduate pass Jobs Lifion – Product Support Specialist.We are looking for a Graduate pass .

 

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  • Job Type:Lifion – Product Support Specialist.
  • Company Name:ADP India Private Limited.
  • Job Location:Chennai, Tamil Nadu.
  • Salary:Not Declared
  • Age Limit: 18+ Yrs.+
  • Experience: 1+ years experience 
  • Total Post: Not Declared
Graduate pass Jobs in Chennai 100% Free Lifion - Product Support Specialist 2020
Graduate pass Jobs in Chennai 100% Free Lifion – Product Support Specialist 2020

Graduate pass Jobs in Chennai 100% Free Lifion – Product Support Specialist 2020

Job Summary

 

  • Position Purpose:

    As part of ADP’s Lifion programme, this position is a key member of the Customer Service Team providing technical & product support for ADP’s next generation HCM products; The role is all about enabling our customers to be more efficient at work, by collaborating with them to understand their pain points and effectively communicating to the Lifion Product / Platform development teams for a timely resolution.

    The ideal candidate should be a communication specialist who could interact with Clients, Lifion Development Teams, Architects and Implementation Specialists. They should have a persistent desire to keep up to date with changes in the product space and should be able to communicate fixes and functional changes to clients.

    Key Responsibilities:

    A Product Support Specialist:

    • Responds to telephone calls, emails and requests for technical support;
    • Identifies, researches, replicates and resolves technical issues in the area of system set up, product functionality, product enhancements and general client inquiries;
    • Documents, tracks and monitors reported problems to ensure our customers get the required support and a timely resolution;
    • Analyze complex client requirements for Payroll, Benefits, Time and Human Resource Policy & Procedures;
    • Use strong interpersonal skills and product knowledge to communicate with Customers and Lifion Development Teams – discussing client needs and resolving issues;

    Requirements:

    • Bachelor’s degree
    • Strong communication skills (verbal and written)
    • Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.)
    • Ability to apply critical thinking and a data-driven, analytical approach to decision-making and problem-solving
    • At least 2 years of Experience working in Customer Service Environment
    • Be a self-starter who can prioritize tasks and manage deadlines
    • Experience in domains HR, Payroll, Benefits and/or Time a plus

    We’re designing a better way to work, so you can achieve what you’re working for. Consistently named one of the ‘Most Admired Companies’ by FORTUNE® Magazine, and recognized by DiversityInc® as one of the ‘Top 50 Companies for Diversity,’ ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. “Always Designing for People” means we’re creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

    At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

  • Graduate pass Jobs in Chennai 100% Free Lifion – Product Support Specialist 2020 
    • How to Apply for this job from the Company Website free Video in the Hindi Language.
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Job Type: Full-time

 

 

 

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