Graduate pass Jobs in Bengaluru 100% Free Help Desk Associate 2020

Graduate pass Jobs in Bengaluru 100% Free Help Desk Associate 2020


Graduate pass Jobs in Bengaluru 100% Free Help Desk Associate 2020.Jobs in Bengaluru Graduate pass Help Desk Associate. We are looking for a Graduate pass.

 

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  • Job Type: Help Desk Associate.
  • Company Name:SUREBOT TECHNOLOGY SOLUTIONS PRIVATE LIMITED
  • Job Location:Bengaluru,Karnataka
  • Salary:₹10,000 – ₹15,000 a month
  • Age Limit: 18+ Yrs.+
  • Experience: 1+ years experience 
  • Total Post: Not Declared
Graduate pass Jobs in Bengaluru 100% Free Help Desk Associate 2020
Graduate pass Jobs in Bengaluru 100% Free Help Desk Associate 2020

Graduate pass Jobs in Bengaluru 100% Free Help Desk Associate 2020

Job Summary

          • Take calls from International customers from North America and initiate the right response to them, positively and professionally
            Willing to work in night shifts; Excellent written & spoken communication skillsEligibility Criteria: –
            1. Good Communication Skills in English & Hindi
            2. Experienced and also Freshers are Welcome
            3. Dayshift and nightshift.
            4. Qualification PUC OR Degree added advantage
            5. Work location Ulsoor
            6. Only Male candidates preferred.

            Responsibilities

            • Answer contacts promptly and professionally
            • Log/Validate all contacts Call Handling Database
            • Resolve a high percentage of customer problems
            • Manage end to end all calls logged, providing regular updates to customers on-call status
            • Complete follow-on actions as appropriate
            • Adhere to Policies & Procedures
            • Work to achieve individual and team goals
            • Protect confidential and sensitive information and materials
            • Observe strict compliance to licensing, copyright and trademark legislation
            • Accomplish other duties as required
            • Ability to multi-task and prioritize
            • Ability to manage commitments to the customer, manager etc.
            • Ability to assess progress against SLA and intervene as necessary
            • Ability to work with individuals to review measures and to coach towards meeting SLA’s
            • Ability to escalate as appropriate

            Industry: BPO / Call Centre / ITES / Voice / Email / International / North America

            Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

            Role Category: Voice

            Role: Associate(NonTechnical)

  • Graduate pass Jobs in Bengaluru 100% Free Help Desk Associate 2020 
    • How to Apply for this job from the Company Website free Video in the Hindi Language.
  •                  

 

Job Type: Full-time

Salary: ₹10,000.00 to ₹15,000.00 /month

Experience:

  • work: 1 year (Preferred)
  • total work: 1 year (Preferred)
  • help desk: 1 year (Preferred)

Education:

  • Higher Secondary(12th Pass) (Preferred)

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Graduate pass Jobs in Bengaluru 100% Free Help Desk Associate 2020

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